Frequently Asked Questions

We get it, property can be confusing. Luckily at Dale & Collins we're here to help. We hope to answer any and all of your questions on this page.

Frequently Asked Questions

Use the filters below to find answers to your questions regarding Dale & Collins, Buying, Selling, Renting, Tenants or a Property.

How long will it take to sell my property?


This can depend upon a few factors – such as how much demand there is in the market, how your Agent prices your property (…it’s essential that you take advice from a reputable estate agent who KNOWS the local market well!) and how or where your property is going to be advertised! Make sure you know which property websites your agent uses. Ask them if their own website is mobile friendly, as most people search for their next home using their phone…. And ask about how much feedback your Agent will provide you with…. Communication can really help to take the stress from your sale process!


What are your fees?


We offer a fixed fee for most of our property sales so that you know exactly what you’ll pay us. We take NO UPFRONT FEES. We only get paid when we have done the job that you’ve asked us to do – SELL YOUR HOUSE! We will provide you with information on our fee when we carry out your free valuation. Call us on 01782 595050 to book your appointment.

What other fees are involved?


When you sell your property you may have to pay for an Energy Performance Certificate (EPC) before you can market your property. This certificate is required by law, for all marketed properties, although we do have a short amount of time to arrange for this survey and report to be completed – so there should be no hold-up on getting your property live on the internet, whilst the report is being arranged.

You also need to think about the costs of your solicitor carrying out the conveyancing for your sale – and maybe to act for you on the purchase of your next home, too. Ring around local solicitors and ask for their fee structure. We can recommend an excellent local solicitor if you wish. Call us on 01782 595050 for more information.

Finally, you will have to think about Stamp Duty costs if you’re buying a house. Here’s a link to a useful calculator for this cost. Stamp Duty Land Tax Calculator

And then, finally, think about the costs of a removal company…. Again, we recommend that you obtain a range of quotes as they can differ massively in the fee and the service level you instruct!

What if I sell my house but can't find another house to buy?


This is a question that we are asked more than any other. In a market where there are not as many houses FOR SALE it can be a worry that you sell yours very quickly, but can’t find a house that you want to buy, moving forward! Well, this situation happens VERY often and it’s important that your Estate Agent helps you to manage the timescale of your sale, against the timescale of your purchase. Obviously, your buyer will not hang around forever – waiting until you’ve looked at every house in Stoke on Trent! -  but more often than you WILL find a property over the course of a few months and in the meantime we will be liaising with you buyer, keeping them informed and – hopefully – hanging in there until you DO find your dream home. This is where your Estate Agent’s help will be of the utmost importance…. Good communication can keep a sale going smoothly, reducing stress and worry for everyone. After all, thousands of people move, every year, with long chains of houses involved. It’s our experience in the industry that helps you through your sale.

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